An extra day or a different day can be requested using the parent app/web portal. It’s is nice and easy, as you no longer need to submit applications to the location or the group.
When requesting an extra day or a different day, you, the parent can choose to use your points or to be charged for the extra day. An extra day or a different day can of course only be awarded if the size of the group allows for this, as well as the professional staff/child ratio and the group composition.
Useful to know
- Reporting absence or requesting a care day is possible up to 12 weeks in advance.
- After you have made the request, an extra day or a different day will be awarded up to 2 weeks beforehand. For example, if you request a day in 3 weeks’ time, it will take a week before you receive notice. If you request a day for next week, you will be notified practically immediately.
For further details and about accumulating and using points, click here.