Requesting an extra day or a different day

An extra day or a different day can be requested using the parent app/web portal. It’s is nice and easy, as you no longer need to submit applications to the location or the group.

When requesting an extra day or a different day, you, the parent can choose to use your credit points or to be charged for the extra day. An extra day or a different day can of course only be awarded if the size of the group allows for this, as well as the professional staff/child ratio and the group composition.

Extra dag

Useful to know

  • Requests for an extra day or a different day can be made up to 3 months ahead.
  • After you have made the request, an extra day or a different day will be awarded up to 2 weeks beforehand. For example, if you request a day in 3 weeks’ time, it will take a week before you receive notice. If you request a day for next week, you will be notified practically immediately.
  • For after-school care, your credit points for two school afternoons can be used as one single holiday/school closing day. The credit point for one holiday/school closing day can only be used for one holiday/school closing day.
  • At the care centre, your credit point for one entire care day cannot be used for two half care days.

For further details and about accumulating and using credit points, click here.