We are going on vacation soon. How do I make this known and how do I find this on the invoice?

You can report the absence of your child via the parent app/web portal. And if you do this before 6.30 pm the day before, the absence will automatically be converted into points. You can report your child absent up to 12 weeks in advance. Absence due to vacation, illness or any other cause does not give the possibility of a refund of the childcare costs.