Corona virus: information and frequently asked questions

Update: April 19, 2021

On this page you will find information for parents about the closure of childcare as a result of the corona measures. This information comes from the website of the national government and is regularly updated.


Corona and Childcare: information for parents

Daycare (0-4 years), childminder care (0-12 years) – including after-school care (4-12 years) in childminders and primary education will be reopened on 8 February 2021. From Monday, April 19, 2021, the BSO will also be fully open again. Until April 19, the BSO offers emergency care. Parents are asked to continue to pay the bill of the out-of-school care. For this they receive an allowance that approximates their own contribution. Parents must ensure that their normal data for the childcare allowance is correct with the tax authorities. For example their contract hours or income. They do not have to report changes specifically due to the closure.

Emergency shelter

From the moment that primary schools and day care centers are open again, they no longer offer emergency care. Children can go to school or day care on a regular basis again. The after-school care will be fully reopened from Monday 19 April 2021. The emergency care, which is currently provided by the BSO, will remain available until April 19. Children who are entitled to emergency shelter are:

  • children of whom one or both parents work in a crucial occupational group
  • children for whom special problems or a difficult home situation require customization.

For more information, see the page about emergency care.

After-school care will be open again from April 19, 2021

The after-school care will be fully open again from Monday 19 April 2021. BSOs can be opened safely and responsibly. However, BSOs are asked to take additional measures to prevent the virus from spreading. Just like in primary education and daycare. Each after-school care organization draws up a plan for its own location in which it takes measures to limit the mixing of different groups of children within the after-school care as much as possible. Limiting contacts between groups of children can help ensure that if there is a positive tested child or employee at the location, the entire location does not have to be quarantined as a result of the source and contact investigation (BCO).

Changing teaching times for schools

The basic principle is that schools adhere to their regular teaching times. In doing so, they take into account any necessary staggered times to bring and collect children. This is to ensure sufficient distance between adults.

Corona rules on childcare

Rules if children have (cold) complaints

For information about when children can or cannot go to daycare, see the FAQ page Families with children and quarantine.

Children belonging to the risk group

  • Children with underlying medical problems do not appear to be at greater risk of a serious course of COVID-19 than healthy children.
  • If parents are unsure whether their child can go to school, daycare or after school care, it is wise to consult with the attending (pediatric) doctor and the school management.
  • If a family member is in the risk group and is under specialist treatment, discuss with the doctor and school management whether the child can go to school.

Rules for children who have been abroad

Has a family been in a high-risk area? Then everyone stays at home (in quarantine).

Rules for parents who have been abroad

Parents who return from a country with an orange or red travel advice due to corona must go into quarantine. They must therefore stay at home and are not allowed to come to childcare. They will have to ask others for possible delivery and collection of children.

Testing children for coronavirus

Does your child have corona complaints? It depends on the situation whether your child needs to have a corona test. For example, the age of your child and how bad the complaints are.

Protocol for childcare and childminders

The Childcare Protocol states which measures employees and childminders must take. For example when it comes to safety and hygiene. The childcare protocol is regularly adapted to new developments or insights.

Complaints about the implementation of the protocol at my childcare center

In case of complaints about the implementation of the Childcare Protocol, parents can contact the childcare organization or the parents’ committee. Every childcare organization has a complaints protocol stating how they handle complaints.

Parents can also report (serious) signals, where there is an immediate danger, to the local GGD. GGDs supervise childcare.

Closure of childcare: allowance and any consequences for childcare allowance

Read more information about the childcare allowance and the contribution towards the costs for childcare during the closure on the page Corona and costs for childcare.

Questions about childcare

Questions for the tax authorities? You can also ask questions at the Tax Information Line (0800-0543).

Questions about the reimbursement? Then go to www.svb.nl/opvang for more information. You can also contact the SVB by telephone (088 949 40 20).

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