Please find below an outline of the frequently asked questions regarding our fees and our product range for 2020. Can you not find your question? Please contact the Customer Relations department at firstname.lastname@example.org.
What are the changes for 2020?
KinderRijk will raise its fees from 1st January 2020. Below you will find an outline of our new hourly fees:
|Type of care||Hourly fees at KinderRijk|
|Day care||€ 8.86|
|Half-day care||€ 9.17|
|After-school care||€ 7.65|
|Pre-school care||€ 7.65|
|Type of care||Hourly fees at KinderRijk|
|Day care, 11 hours a day||€ 9.02|
|Day care, 10.5 hours a day||€ 9.25|
|Half-day care||€ 9.33|
|After-school care||€ 7.80|
|Pre-school care||€ 7.80|
What further charges apply to me?
As always, KinderRijk’s rates are all-inclusive fees*: There are no additional charges for example for diapers, drinks, meals, fruit and activities.
What do I have to pay if I want to use an extra day or part of the day in Amstelveen?
An extra part of the day in day care costs € 49.09. An extra full day costs € 98.18.
An extra part of the day in half-day care costs € 45.82.
An extra part of the day in after-school care costs € 38.25 per part of the day and € 76.50 for a full day.
What do I have to pay if I want to use an extra day or part of the day?
An extra part of the day in day care costs € 49.99. An extra full day costs € 99.98.
An extra part of the day in half-day care costs € 46.67.
An extra part of the day in after-school care costs € 39.00 per part of the day and € 78.00 for a full day.
Why is it necessary to increase the hourly fees?
In 2020, KinderRijk will have to deal with substantial cost-increasing elements such as the increase in collective labor agreements, inflation, the stricter requirements with regard to education as part of the Innovation and Quality of Childcare Act (IKK Act), and the adjustments in the area of personnel contracts around the Wet arbeidsmarkt in balans (WAB).
With the WAB, the government wants to better regulate the labor market by making permanent staff more attractive for employers and reducing the gap between permanent and flexible employees. Among other things, the dismissal law will be relaxed, the unemployment insurance premium for employees with a temporary or flex contract will be increased and it will become less attractive for employers to hire flexible employees. Childcare, including KinderRijk, has – due to the mandatory staffing – relatively more flex contracts.
KinderRijk is a non-profit childcare organization. So we do not strive for profit maximization, but for high quality childcare. To continue to offer good childcare now and in the future, it is important that there are sufficient resources to cover costs.
Why are different hourly fees applied at different locations?
The cost price for our locations in Amsterdam is considerably higher. That’s why we make a distinction between the locations in Amsterdam and in Amstelveen.
Can I pay by the hour instead of a full day?
Paying by the hour is not an option. KinderRijk charges parts of the day (mornings and/or afternoons), for day care, half-day care and after-school care. The hourly rate would increase if care was to be provided per hour, since the overheads for KinderRijk would continue (salaries for educational staff, rent, utilities etc.).
I don’t use day care during holidays. Is it possible not to be charged for holidays?
KinderRijk offers care contracts for 52 weeks. This keeps the hourly rate down and you will receive a higher child-care allowance. Obviously, you’re not required to bring your child to child care during holidays, however, the payment obligation will still be effective.
Why do I pay the full amount per day from the first familiarisation day?
KinderRijk reserves a full day for your child, also during the familiarisation period. On that very day we are not able to place another child. This gives us the opportunity to give your child all due time and space to become familiarised. As a compensation, you will receive digital credits. This will allow you to use an extra day twice without payment.
How much is the tax allowance per hour in 2020?
For day care and half-day care, the allowance will be € 8.17 per hour.
For after-school care, the allowance will be € 7.02 per hour.
I want to apply for child-care allowance. How do I find out what number of care hours I use every month?
Based on the number of parts of the day used, you can simply find the number of hours for each month in this outline. If you have any questions about this, please contact our Customer Relations department at email@example.com or on 020 – 426 08 66.
51 OR 52 WEEKS OF CARE
I still have a contract for 51 weeks of care. Can I decide on the closing days by myself?
No, this will not be possible. If you opt for a 51-week package, there will be no care for your child between Christmas and New Year’s Day. It will not be possible to use compensation days for child care in this week either if you have a 51-week package.
I still have a contract for 51 weeks and would like to change to a 52-week package. Is this possible?
Yes, this will be possible. Please let us know at firstname.lastname@example.org. You will then be sent an appendix to your contract, which must be carefully retained.
Do I pay any additional fees during school-closing days and study days when after-school care provides full care days?
KinderRijk’s after-school care locations are open when the school associated with KinderRijk is closed (during holidays and study days). You will not pay any extra fees if this concurs with your child’s regular care day. This has already been offset in the fixed hourly rate. If your child comes on a different extra day, extra attendance fees apply.
Why are there no adjusted fees for Wednesdays and Fridays in after-school care?
Although we provide more hours of care on Wednesday and Friday afternoons, the fee is the same. Therefore, there’s a financial benefit in using care for your child on Wednesdays or Fridays. Places are usually available in the short term on these days.
My child attends half-day care. I’m not entitled to a child-care allowance, but I do receive a subsidy from the municipality. How do I find out what net hourly rates are applicable for me?
Please visit the website of the City of Amstelveen or the City of Amsterdam for more information, or contact our Customer Relations department.
I have another question, who can I contact?
The Customer Relations department can at all times be contacted for any questions at email@example.com.