What will be the changes for 2017?
The rates, the range of services in 2017 (packages for 51 and 52 weeks for after-school care and day care).
Why have the hourly fees been raised?
KinderRijk wishes to maintain its quality standards of 2016 and make additional investments in 2017. We will do so in ICT, in the range of activities and by providing a hot lunch at all day-care centres on three alternating days per week.
We have obviously carefully considered the net costs for parents; on KinderRijk’s website www.kinderrijk.nl/fees-2017, you can easily calculate what your net fee will be next year.
What are my options?
Both for day care and after-school care you have a choice of two packages: 51 or 52 weeks.
A package for 51 weeks is exclusive of the week between Christmas and New Year’s Day. The hourly fee is lower for a package of 52 weeks. You will be assured of constant availability of care, except on public holiday.
Hourly fee for 51 weeks’ day-care: 11 hours open per day: € 7.50
Hourly fee for 52 weeks’ day-care: 11 hours open per day: € 7.45
Hourly fee for 51 weeks’ day-care: 10.5 hours open per day: € 7.70
Hourly fee for 52 weeks’ day-care: 10.5 hours open per day: € 7.63
Hourly fee for 51 weeks’ after-school care: € 6.96
Hourly fee for 52 weeks’ after-school care: € 6.81
We have obviously carefully considered the impact on parents when switching to 52 weeks: the fees are such that a switch to a 52-week package will not result in (much) higher net cost for the parents.
What will be the hourly tax allowance in 2017?
The tax authorities will increase the allowance by 4.2 %
The hourly allowance will be € 7.18 for day care and half-day care, € 6.69 for after-school care.
How do I find out what the net hourly fee will be for me?
On KinderRijk’s website www.kinderijk.nl/tarieven2017, you can easily calculate what your net fee will be next year. By using this calculator, you will be able to see at a glance the difference in price between a package of 51 weeks and 52 weeks. A 52-weeks’ package is in practically all cases the financially better deal.
My child visits half-day care, I am not eligible for a child-care allowance from the government and I receive a subsidy from the municipality of Amstelveen; what will be my net costs in 2017?
For now, unfortunately we don’t know the amount of the subsidy in Amstelveen in 2017. We will let you know as soon as this is announced.
I would like to use a 52-week package. How do I arrange that?
You can let us know by firstname.lastname@example.org. Respond to November 20, 2016, so we can make this time for you to order. You get an attachment to be sent to the contract that you must keep well.
My child visits half-day care, is the same choice available in half-day care?
No, for half-day care you will automatically receive a contract for 51 weeks if you are entitled to a child-care allowance. All the half-day care groups are closed during the last week of the year.
Are you receiving subsidy or do you have a pre- and early-school contract? Then you will automatically receive a 48-weeks’ contract. The city of Amstelveen provides subsidies for 48 weeks. Care will not be provided for two weeks during the summer holidays, not between Christmas and New Year’s Day either, and not on a few days throughout the year.
What other charges will there be?
As usual, KinderRijk’s fees are all-in rates: there are no additional cost for items such as diapers, drinks, meals, organic fruit and activities.
What are the charges if I wish to use an additional part of the day at day care or half-day care?
An additional part of the day at day care costs € 41.25. A whole additional day costs € 82.50
An additional part of the day at half-day care costs € 38.50.
An additional part of the day at after-school care costs € 34.05 per part of the day, € 68.10 for a whole day.
Why do the hourly rates for KinderRijk’s day-care centres differ?
This is due to the differing opening hours. The locations in Amsterdam East / Centre are open half an hour less than the day-care locations in Amsterdam Buitenveldert and Amstelveen. The more care hours are used, the cheaper it will be in proportion.
Do I pay an additional charge during closing days and school-seminar days, when after-school care provides care for whole days?
KinderRijk’s after-school care locations are open when the school – that KinderRijk collaborates with – is closed (i.e. during holidays and school-seminar days). You will not pay an extra charge if such days fall on your child’s regular care day. This has already been offset in the regular hourly fee.
If your child comes on an additional other day, the additional care fee of € 34.05 for one part of the day applies, € 68.10 for a whole day.
Can I pay by the hour instead of a whole day?
It is not possible to pay by the hour. KinderRijk charges part of days (morning and/or afternoon) for day-care, half-day care and after-school care. The hourly fee would increase if you were to use care by the hour as KinderRijk’s overheads continue (salaries of educational staff, rent, utilities etc.).
Why are there no custom rates for the Wednesday and the Friday in after-school care?
Even though we offer more care hours on Wednesday and Friday afternoon, the price is the same. Financially it is therefore more beneficial to have your child go to care on a Wednesday or Friday. Places are practically always available on these days in the short term.
I don’t use day care during school holidays. Is it possible not to be charged for holidays?
KinderRijk has opted for care contracts for 51 or 52 weeks. This keeps the hourly fee low and you will receive a higher child-care allowance. Obviously, it is not obligatory to bring your child during holidays. The payment, however, is obligatory.
Last year at the BSO in the summer, there was a summer central opening, and I paid for 4 weeks. Next year my child will not attend the full six weeks during the summer holiday, and I have to pay for this now. Why has this changed?
In the spring, we conducted a survey of all parents with questions about our product range and pricing. The survey revealed that parents need more flexibility in packs, care at the own location, and fewer KinderRijk closing days.
Therefore KinderRijk chose to provide packages for 51 or 52 weeks. This keeps the hourly fee low and you will receive a higher child-care allowance.
Can I myself decide on the closing week?
No, if you opt for a 51 weeks’ package, care is not included during the last week of the year.
Why am I charged the full amount from the initial settling-in day?
KinderRijk allocates an entire day to your child, also during the settling-in period. On that day, we will not be able to place another child. This gives us time and space to get your child well settled in.
As a compensation, you will receive two compensation vouchers during the introductory conversation. These may be used for two additional days without charge.
Do I need to take any action?
We would like to hear from you as soon as possible if you opt for a 51- or a 52-week package. Please let us know at email@example.com. You will subsequently receive a confirmation.
I have a different question, who may I contact?
You are welcome to ask the customer-relations department any questions at firstname.lastname@example.org or by telephone on workdays between 8:30 hrs and 17:30 hrs on 020-4260866.