The KinderRijk parent app/web portal can be used to accumulate points by reporting your child’s absence on time. The following conditions apply:

Accumulating points

  • Points are accumulated by reporting your child absent using the parent app/web portal before 6.30 pm on the day beforehand.
  • Accumulated points are valid for 12 months.
  • Public holidays are not included in the scheme.
  • A child-care morning, afternoon or full day will be 1 point for all types of child care.

Good to know:

  • You accumulate compensation points by reporting your child absent before 6.30 pm on the day before via the parent app/web portal.
  • Points are child-related and apply per child-care type. If a child switches from daycare to after-school care, the counter will start at 0 for after-school care.
  • A child-care morning, afternoon or full day will be 1 point for all types of child care.
  • We transfer to a maximum amount of points for the compensation of absence. The maximum will be seven points (1 point equals the notification of 1 absence).
  • Accrued points will be valid for one calendar year.
  • Points cannot be exchanged for financial compensation and cannot be transferred.
  • For after-school care, there is no longer a distinction between the use of points for a regular school day, holiday and school-closing day.
  • Public holidays are not covered by the scheme.
  • Absence is not deducted from the invoice.
  • When requesting a care day, please indicate whether you want to use points or whether you want to be charged.
  • Reporting absence or requesting a care day is possible up to 12 weeks in advance.
  • The request for a care day will not be granted earlier than 30 days in advance. You can indicate an expiration date of your application with the application.
  • If you have cancelled a care day for your child, and later on it appears you need the care day after all, you will have to make another request for such care day.

If you have any further questions about the points, please take a look at the frequently asked questions. Or contact our Customer-relations department on 020 – 426 08 66 or at klantrelaties@kinderrijk.nl.